September 2026 updates
A Reports (BETA) tab for the Service Directory, a multiple-clinician indicator on case queues, and a fix to account activation links.
- Account Portal
- Intake/Referral Portal
- Service Directory Portal
Changes that affect what you see or can do in Allco. Internal and infrastructure work is not listed.
A Reports (BETA) tab for the Service Directory, a multiple-clinician indicator on case queues, and a fix to account activation links.
Help Desk CSV export and multi-column sorting, search and referral improvements, a viewer-presence indicator, and the 2026 HMIS Sex field.
A red "Opted Out" indicator on the community member header.
A notification setting for outgoing referrals, support requests from your own users reach the wellconnected team, and a time zone fix for interaction date filters.
Community member search respects your scope with an "include global" option, Race and Ethnicity allow more than one answer, and administrators can delete cases.
Race and Ethnicity fields in Additional Info and HMIS, and internal referrals now respect the hide-from-Service-Directory setting.
Configurable ticket types, referral note notifications, a Help Desk filter for the submitting organization, and searchable contact methods.