March 2026 updates
- Account Portal
- Intake/Referral Portal
- Company Profile Portal
Configurable ticket types, referral note notifications, a Help Desk filter for the submitting organization, and searchable contact methods.
New
- Organizations can configure their own ticket types.
- The other organization on a referral is notified when a note is added to it.
- The Help Desk queue can be filtered by submitting organization.
Improved
- Community member contact methods are now searchable.
- A community member’s age is calculated automatically from their date of birth.